Holsteiner Treppe in Wuppertal, © Tourismus NRW e.V.
Klatschmohn im Münsterland, © Foto Oliver Franke, Tourismus NRW e.V.

Tour­ism qual­ity seal

Cer­ti­fied ac­com­mod­a­tion and routes

Wheth­er it’s hik­ing trails, cycle routes or ho­tels you’re in­ter­ested in, it’s not al­ways easy to make a de­cision for or against the range of travel pack­ages on of­fer. Here, qual­ity seals can help by way of ori­ent­a­tion. They re­flect the qual­ity level and in­dic­ate strengths and weak­nesses.

The ?Qual­ität­sweg Wanderbares Deutsch­land? hik­ing trail cer­ti­fic­ate

There are over 50,000 kilo­metres of hik­ing trails in NRW. The ?Deutsche Wander­verb­and?, the Ger­man hik­ing as­so­ci­ation, helps vis­it­ors find the right trail. With its ?Qual­ität­sweg Wanderbares Deutsch­land? seal, which is awar­ded to high-qual­ity hik­ing trails in Ger­many, it high­lights routes that of­fer var­ied land­scapes and views, as well as an in­tens­ive nature ex­per­i­ence. A hik­ing route is ana­lysed ac­cord­ing to 9 key cri­ter­ia and 23 elect­ive cri­ter­ia, such as route guides, mark­ings or re­gion­al at­trac­tions.

Ger­many?s hik­ing qual­ity seal for premi­um routes

The ?Deutsches Wan­der­insti­tut e.V.?, the Ger­man hik­ing in­sti­tute, eval­u­ates strengths and weak­ness of hik­ing routes us­ing a com­pre­hens­ive cata­logue of cri­ter­ia. The hik­ing ex­per­i­ence it­self is eval­u­ated in fig­ures by 34 cri­ter­ia with around 200 fea­tures, which en­sure the high qual­ity of the premi­um routes. Here, too, the land­scape, qual­ity of the route sur­face or his­tor­ic­al build­ings along the way are in­cluded in the eval­u­ation.

AD­FC qual­ity routes

Any­one who chooses a cycle route cer­ti­fied by the ?Allge­mein­er Deutscher Fahr­rad Club? (AD­FC), the Ger­man cyc­ling club, is guar­an­teed not to meet with any un­pleas­ant sur­prises. An out­stand­ing qual­ity cycle route can have up to five stars, de­pend­ing on the num­ber of points awar­ded, which in­dic­ate the level of qual­ity offered to vis­it­ors. The AD­FC ex­am­ines ten cri­ter­ia for starred routes over a sample stretch of 50 kilo­metres. These in­clude ease of travel for cyc­lists, route guid­ance or the con­nec­tion to pub­lic trans­port.

The ?Qual­itäts­ge­ber Wanderbares Deutsch­land? ser­vice cer­ti­fic­ate

There are many busi­nesses of­fer­ing ser­vices tailored to hikers. In or­der to help hikers choose the right des­tin­a­tion, the ?Deutscher Wander­verb­and? has awar­ded a qual­ity cer­ti­fic­ate to par­tic­u­larly hiker-friendly ac­com­mod­a­tion and gast­ro­nomy ser­vices. In or­der to ob­tain the ?Qual­itäts­ge­ber Wanderbares Deutsch­land? ser­vice cer­ti­fic­ate, ap­plic­ants must ful­fil 23 core cri­ter­ia and 8 (of 18) elect­ive cri­ter­ia. These in­clude cri­ter­ia re­lat­ing to equip­ment, ser­vice or meals.

Bed & Bike

The ?Allge­mein­er Deutscher Fahr­rad­club? (AD­FC), the Ger­man cyc­ling club, awards par­tic­u­larly cyc­list-friendly ac­com­mod­a­tion with the ?Bed & Bike? qual­ity seal. Here, guests, their bikes and their equip­ment are par­tic­u­larly well cared for. To ob­tain a seal, the ac­com­mod­a­tion must ful­fil the min­im­um cri­ter­ia such as ac­cept­ance of cyc­lists guests for just one night or the pro­vi­sion of a bi­cycle re­pair set. Along­side the min­im­um cri­ter­ia, two more ser­vices must be provided, such as bag­gage trans­fer from the last place of stay to the next, or a packed lunch for guests to take on their jour­ney.

Ser­viceQual­ität Deutsch­land Q-seal

Busi­nesses and ser­vices in the hotel, gast­ro­nomy and tour­ism in­dustry that have been awar­ded the Q-seal by Ser­viceQual­ität Deutsch­land (?Ser­vice Qual­ity Ger­many?), are con­tinu­ously op­tim­ising the qual­ity of their op­er­a­tion in or­der to in­crease cus­tom­er sat­is­fac­tion. The Q-seal is a sign that a com­pany has already worked on its qual­ity of ser­vice and is mon­it­or­ing this in the long term. For cus­tom­ers, the seal provides as­sur­ance that they can put their trust in a busi­ness with tested and cer­ti­fied qual­ity stand­ards.