Tonhalle Düsseldorf

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities and wheelchair users ".

Some information on accessibility are listed below. For detailed information please see the evaluation report.  

• There are eight marked parking spaces for people with disabilities (parking space size: 350 cm x 500 cm). 
• The path from the parking lot to the entrance is 30 m long. It is easy to walk and drive on and has a maximum longitudinal gradient of 2% over a distance of 10 meters. 
• The building is steplessly accessible.
• All doors/passages that can be used by guests and are raised are at least 88 cm wide. Exception: the elevator door at staircase F is 76 cm wide. 
• All rooms that can be used by guests are accessible at ground level or by elevator.
• The elevator car (staircase C) is at least 150 cm x 150 cm, the elevator car (staircase F) is 101 cm x 137 cm.
• There are six wheelchair spaces in the Mendelssohn Hall. In the rotunda, wheelchair users can stand above the rows of seats without steps.
• There are wheelchair-accessible tables in the "Grünes Gewölbe" restaurant.

Public WC for people with disabilities on the ground floor

• The manoeuvring spaces are:
  in front of the washbasin 273 cm x 218 cm; in front of the WC 273 cm x 100 cm;
  to the left of the WC 88 cm x 75 cm; to the right of the WC 10 cm x 75 cm.
• There are grab rails to the left and right of the WC.
• The left grab rails can be flipped-up.
• The washbasin is wheelchair accessible at a height of 67 cm and a depth of at least 30 cm.
• The mirror can be seen from a sitting or standing position.
• There is a cord as an alarm trigger.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• In the event of an audible alarm, no visually perceptible flashing or strobe signal appears. Service staff will accompany guests outside. 
• There is no audio induction loop system. An infrared system for use with hearing aids is available. 
• In the elevators, the emergency call is confirmed acoustically, not visually. Alternatively, stairs are available.
• In the Grünes Gewölbe restaurant, there are bright and glare-free tables with no lamps standing or hanging that restrict the field of vision.

Some information on accessibility are listed below. For detailed information please see the evaluation report.  

• Assistance dogs may be allowed.
• The entrance is not visually contrasted with the surroundings.
• There are no visually contrasting or tactile floor indicators.  
• The signage is designed in easily legible and high-contrast lettering. 
• Rooms and corridors are predominantly brightly lit and glare-free. 
• An outgoing emergency call in the elevator is confirmed acoustically. 
• Stair treads are not visually rich in contrast. The stairs to the 2nd floor access to the Mendelssohn Saal have handrails on both sides. 
• The menu in the Grünes Gewölbe restaurant is not written in an uncluttered, high-contrast font.  
• Information is not available in Braille or prismatic writing.

Some information on accessibility are listed below. For detailed information please see the evaluation report.    

• The name and logo of the company are clearly recognizable from the outside.
• An uninterrupted signage system is in place. 
• There is no menu with pictures in the Grünes Gewölbe restaurant. The food is presented visibly.