Düsseldorf

Important information about accessibility: certificates

  • "Reisen für Alle" (“Travel for All”) is a nationwide, uniform labeling system for barrier-free travel. It offers reliable information on the accessibility of tourist offerings, such as hotels, attractions and means of transport. Providers who allow themselves to be labeled are checked for accessibility by specially trained surveyors. The results are published in detailed test reports so that travelers with disabilities know exactly which offers are suitable for their needs.
    Verified information
  • All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities and partially accessible for wheelchair users".

    Some information on accessibility are listed below. For detailed information please see the evaluation report. 

    • There are five public parking spaces for people with disabilities in the immediate vicinity of the opera house.
    • All rooms and facilities that can be used by guests and are raised are accessible without steps/at ground level or via an elevator. 
    • All doors/passages that can be used by guests and are raised are at least 82 cm wide.
    • There are four separate parking spaces for wheelchair users.
    • There is one public WC each for people with disabilities - ladies and gentlemen, which can be accessed from one side (at least 90 cm). 
    • The men's WC has folding grab rails to the left and right of the WC.   
    • In the ladies' WC there is only one grab rail on the side of the WC that cannot be accessed.
    Detailed information for people with walking difficulties and wheelchair users
  • All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with hearing impairment". 

    Some information on accessibility are listed below. For detailed information please see the evaluation report. 

    • An audio induction loop system is available in the hall. 
    • An outgoing emergency call in the elevator is confirmed acoustically by an intercom system. Alternatively, stairs are available.
    • At the opera restaurant, there are tables with bright and glare-free lighting, with no lamps standing or hanging on them that interfere with the field of vision or eye contact. 
    Detailed information for people with hearing impairments and hearing loss
  • Some information on accessibility are listed below. For detailed information please see the evaluation report. 

    • Assistance dogs are welcome by prior arrangement. In order to be able to provide you with suitable seats, please book by telephone or directly in the opera store. 
    • The signage (for orientation) is designed in easy-to-read, high-contrast lettering.
    • All areas are brightly lit and glare-free.
    •  An outgoing emergency call in the elevator is confirmed acoustically by an intercom system.
    • The first and last steps of a staircase (stairway) have horizontal and vertical contrasting edges. The stairs have a handrail on both sides.
    • The lettering on the menu at the opera restaurant is unadorned and visually rich in contrast.
    • Information is not available in Braille or prismatic writing. 
    Detailed information for people with visual impairments and the blind
  • Some information on accessibility are listed below. For detailed information please see the evaluation report. 

    • The name of the opera is clearly recognizable from the outside. 
    • The destinations of the routes are within sight or there are signs at a visible distance. 
    • The food at the opera restaurant is visibly presented (buffet, counter). 
    Detailed information for people with walking difficulties and wheelchair users

Important information at a glance

  • Open today
    Monday 10:00 - 19:00
    Tuesday 10:00 - 19:00
    Wednesday 10:00 - 19:00
    Thursday 10:00 - 19:00
    Friday 10:00 - 19:00
    Saturday 10:00 - 18:00

Good to knowMore information

Contact

Deutsche Oper am Rhein

Heinrich-Heine-Allee 16A
40213 Düsseldorf

Phone: +49 211 8925211

E-Mail: ticket@operamrhein.de

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