Dortmund Airport

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities and for wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• All multi-storey car parks and car parks have designated parking spaces for people with disabilities (parking space size: min. 350 cm x 500 cm). The P1 multi-storey car park is directly adjacent to the terminal building.
• Bus stops are located 50 m from the entrance. The direct bus connections Dortmund Hbf. (AirportExpress) and Bf. Holzwickede (AirportShuttle) allow easy and fast arrival and departure by public transport. All buses used in the shuttle service are equipped with low-floor technology.
• The building is accessible without steps.  
• All rooms and facilities in the airport building that can be used and raised for guests are accessible without steps or via lifts.
• The cabin of the main lift between the parking facilities, arrivals and departures hall and the gallery/spectator terrace is 233 cm x 210 cm. The lift door is 180 cm wide. 
• All elevated lift cars are at least 108 cm x 138 cm. The lift doors are at least 90 cm wide.
• The lifts in waiting rooms 5 to 12 can only be accessed when accompanied by service staff.
• From gates 3 and 4 you can access the aircraft via a passenger bridge. This bridge has a maximum slope of 13 % and a total length of 20 m (intermediate landings available). 
• All doors/passages that can be used by the guest and are raised are at least 90 cm wide.
• The counters at passport control are 122 cm high. There is no other equivalent means of communication available while seated.
• In the catering areas, wheelchair accessible tables are available (maximum height 80 cm, wheelchair accessible at a height of 67 cm and a depth of 30 cm).
• Available aids: Wheelchairs, walking aids and carrying chairs (for boarding).
• At Dortmund Airport there is an escort service (PRM service) that takes care of people with disabilities on behalf of the airlines.

Public toilets for people with disabilities

 WC at the duty-free shop and dining area 

• The movement areas are: in front of/behind the door at least 130 cm x 150 cm; in front of the WC and in front of the washbasin at least 150 cm x 150 cm; to the left of the WC 42 cm x 71 cm and to the right at least 90 cm x 71 cm. 
• There are grab rails to the left and right of the WC. The right handhold can be folded up.
• The washbasin is accessible to a limited extent.
• The mirror can be viewed while standing or sitting.
• There is an alarm trigger. 

WC at the waiting room 0-2

• The movement areas are: in front of/behind the door, in front of the WC and in front of the washbasin at least 150 cm x 150 cm; to the left and right of the WC at least 90 cm x 70 cm. 
• There is a grab rail to the left of the WC. The grab rail can be folded up. 
• The washbasin is accessible to a limited extent.
• The mirror can be seen while standing or sitting.
• There is an alarm trigger. 

WC at waiting room 11/12

• The movement areas are: in front of/behind the door at least 130 cm x 150 cm; in front of the WC and in front of the washbasin at least 150 cm x 150 cm; to the left and right of the WC at least 90 cm x 70 cm. 
• Grab rails are provided to the left and right of the WC. The grab rails can be folded up.
• The washbasin is accessible to a limited extent.
• The mirror can be viewed while standing or sitting.
• There is an alarm trigger. 

  WC at the Arrivals Terminal, WC at the Gallery - Spectator Terrace and WC at the Baggage Claim Area

• The door is opened without any effort on the part of the user (lever handle, light barrier, motion detector, etc.).
• The movement areas are: in front of/behind the door, in front of the WC and in front of the washbasin at least 150 cm x 150 cm; to the left and right of the WC at least 90 cm x 70 cm. 
• Grab rails are provided to the left and right of the WC. The grab rails can be folded up.
• The washbasin is accessible from underneath.
• The mirror can be viewed while standing or sitting.
• There is an alarm trigger. 

WC at the Arrivals Terminal and WC at the Gallery - Spectator Terrace

• The door is opened without any effort on your part (lever handle, light barrier, motion detector, etc.).
• The movement areas are:
  in front of/behind the door, in front of the WC and in front of the washbasin at least 150 cm x 150 cm;
  to the left and right of the WC at least 90 cm x 70 cm. 
• Grab rails are provided to the left and right of the WC. The grab rails can be folded up.
• The washbasin is accessible from underneath.
• The mirror can be viewed while standing or sitting.
• There is an alarm trigger. 

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with hearing impairment and for deaf people ".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• The alarm is clearly visible in the entire airport.
• There is an audio induction loop at the info point.
• An outgoing emergency call in the elevators (which can be used without service staff) are confirmed visually.
• Alternatively stairs are available.

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with visual impairments".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• Assistance dogs are allowed in relevant areas/rooms.
• Outdoor paths usually have visually contrasting and tactilely detectable sidewalk boundaries.
• The entrance is visually rich in contrast, but not recognizable by a tactile change of floor covering.
• All evaluated areas usable by the guest are well illuminated, i.e. bright and glare-free.
• There are no visually contrasting or tactilely detectable floor indicators.
• The signage is designed in clearly legible and contrasting font.
• An outgoing emergency call in the elevators (which can be used without service staff) is confirmed audibily.
• The stopping position is announced by spoken commands.
• The operating controls are visually rich in contrast and tactilely detectable.
• Alternatively stairs are available.
• At least at the first and last step, stairs have visually contrasting edges.
• Stairs have handrails on both sides.
• The menu font in the restaurants is usually not straightforward and visually rich in contrast.
• There is mostly a menu in large print, but none in Braille.
• Information is not available in Braille or prismatic writing.
• Dortmund Airport has an escort service (PRM service) which takes care of people with disabilities on behalf of the airlines.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• The name or logo of the airport is clearly recognizable from the outside.
• The destinations of the paths are always within sight or there are signs at a visible distance.
• There is no colored or pictorial guidance system.
• Information for orientation is partly displayed with pictorial symbols (pictograms, photorealistic representation).
• The dishes in the restaurants are mostly visibly presented (buffet, bar).
• There is no information in easy language.